Community Guidelines
These rules keep HushDoor useful and safe. A listing that breaks them is rejected in review or taken down, and the owner is told why.
Listings
- List only a property you own or are authorized to rent out or sell. Brokers posting as owners are taken down.
- Use real photos of the property itself: no stock images, screenshots or photos of people.
- Keep phone numbers, email addresses, website links and other contact details out of your listing's text and photos.
- One listing per property. Don't repost the same property or reuse photos from another listing.
- Describe the property, rent and deposit accurately.
Chats
- Be respectful. No harassment, threats, abusive language or hate speech.
- Don't share or ask for contact details. HushDoor removes them from messages automatically.
- Don't ask for brokerage or any fee for showing a property.
- Never pay a deposit or token amount before you've seen the property and are sure who you're dealing with.
When something's wrong
- Use Report on the listing or in the chat. You can also block someone from the chat at any time.
- See Grievances for other ways to reach us and how quickly we respond.
Last updated November 2026.